Terms of sale
Prices, delivery, withdrawal and returns. Everything you need to know about purchasing.
Below are the terms and conditions that apply to purchases on our site. Prices are valid for all EU countries and shown excluding VAT, including packaging.
Prices and delivery
Delivery to the address you give is included in the price for orders over €150 (excl. VAT). For lower amounts the shipping contribution is calculated automatically at checkout (weight and destination). Minimum order is €50 (excl. VAT).
Product availability
If an ordered product is temporarily unavailable, this will be shown when creating the order. We will restock as soon as possible. For availability information: info@quotalavoro.it or tel. 0183 710679.
Order cancellation
If you wish to cancel an order already placed but not yet handed to the courier, you can do so at no cost by contacting Customer Service on +39 0183 71 06 79 or emailing info@quotalavoro.it. If payment has already been made, we will start refund procedures immediately.
Withdrawal and returns
The law (D.L. 22/05/99 n. 185) gives consumers the right to withdraw from the contract without reason, return the product and receive a refund. This right applies to individuals (consumers), not companies or professional purchases. To withdraw, send notice within 10 working days of receiving the goods. Return shipping is at the buyer's expense. The right lapses if the returned product is not intact (missing original packaging, accessories or manuals, damage not from transport). Returns by agreement: within 10 days of purchase the amount will be refunded minus shipping; the item must arrive carriage paid, intact and in original packaging. The right of withdrawal does not apply to sealed consumables once opened.
Secure discount
Free shipping in Italy for orders over €150 (excl. VAT). Progressive discount scale: €500–999.99 (excl. VAT) €15 off; €1,000–1,999.99 €40 off; over €2,000 €100 off the order total. Amounts are always excl. VAT.
Questions about terms?
Our customer service is here to help.
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